HomePrivacy policy

Last updated 10 November 2026

Privacy policy

We collect the minimum we need to fulfil your order and answer your questions. We never sell your data.

What we collect

When you place an order we collect your name, delivery address, email address and phone number, plus the details of what you bought. Payment card details are collected and processed by our payment provider and never reach our servers.

When you contact us we keep your message and the email address you used so we can reply and keep a record of the conversation.

How we use it

Your information is used to process and deliver your order, to send order confirmations and tracking updates, to handle returns and support requests, and to meet our legal and tax obligations.

If you opt in to marketing emails, you can unsubscribe at any time using the link in the footer of any email. Unsubscribing does not affect order confirmation emails.

Who we share it with

We share the minimum necessary with the services that run our store: our ecommerce platform, payment processor, shipping carriers and email provider. They may only use your data to perform those services.

We do not sell, rent or trade your personal information to anyone.

Cookies and analytics

We use cookies to keep your cart working and to understand which pages people find useful. You can block cookies in your browser settings; the cart may not function correctly if you do.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond within 30 days.

Something not covered here? Contact our team and a person will reply within one business day.